I'm still working on getting descriptions, papers, and various artifacts of the development process up here. Some of the things below are more complete than others.
These are two virtual environments. Thekla is an illustration of a city that is forever under construction from Calvino's Invisible Cities. RetroYou is an exploration of placing the player's real, physical image into a virtual space by placing a live webcam feed onto virtual "mirrors."
We used participant observation and interviews to analyze the MMO Maple Story as a community in terms of Amy Jo Kim's Nine Principles of Community Design and Bartle's player types, then designed a better guild recruitment system based on that analysis.
We designed an educational software packaged based on learning theories and existing educational software and approaches to help middle school students learn history.
We used user-centered design processes to analyze the Atlanta public transit system with the aim of improving it and increasing usage.
We looked at route finding in a confusing building with many visitors to see how people find their way and what parts of the task are difficult to perform.
This was an analysis of conceptual models, particularly of one library employee's conceptual model of check-outs, late fees, and other charges.
We used Contextual Design procedures to analyze the UCSD events webpage and created and tested a paper prototype of a new version.
We observed and interviewed barristas to analyze their use of their espresso machines and suggest design improvements.